1. What payment methods do you accept?

We accept major credit cards, including”

• Visa
• MasterCard
• American Express.
• UPI
• Paypal
• Bank Transfer

We support payments through Stripe in some occasions

1. Why have I been charged extra?

When shopping from outside the INDIA, there is a slight possibility that your bank, not Swawe, may impose an International Banking fee. Regrettably, Swawe lacks the capability to eliminate these International Banking Charges; rest assured, we would if we could!

These fees, typically ranging from 2-3%, are infrequently applied to orders when a customer's bank is situated in a country where Swawe is not registered. While most banks permit such transactions without charges, some may not.

If you have uncertainties regarding additional charges or encounter payment error codes, it is advisable to verify directly with your bank provider.

Understanding Policies:

Familiarize yourself with our exchange policies, including time frames, eligibility conditions, and any associated costs.

Packaging and Returning:

Securely pack the item for return, following packaging guidelines. Ship it back using a reliable method, adhering to provided instructions.

Processing Time:

Upon receiving the return, we will inspect and process the exchange. Stay informed about expected timelines during this phase.

Receiving Replacement:

Once the exchange is processed, expect the arrival of your replacement item, signifying the successful completion of the exchange process.

We can't always give a heads up about when products will be restocking as it's always subject to change. However, we do have a back in stock function on selected product pages, so we can notify you when they're restocked.

GET NOTIFIED ABOUT RESTOCKS

1. Select the item you're interested in
2. Select the 'SIZE OUT OF STOCK?' link on the product pages (below the item sizes section)
3. Hit the 'NOTIFY ME' button on the size you're interested in to be notified as soon as it's available - simple!

We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website Swawe.store and make purchases through our online store. By using our Service, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

a. Personal Information:

- Name

- Contact information (email address, phone number, shipping address)

- Payment details (credit card information, billing address)

- Account login credentials

b. Non-Personal Information:

- Device information (browser type, IP address, operating system)

- Cookies and similar technologies